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CONTENTS OF VOLUME 12, NUMBER 1, (January 2009) OF THE JOURNAL OF GLOBAL
INFORMATION TECHNOLOGY MANAGEMENT (JGITM)
http://www.uncg.edu/bae/jgitm/
Publisher: Ivy League Publishing, http://www.ivylp.com, email:
admin@ivylp.com
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IF YOU HAVE NOT RECEIVED A FREE SAMPLE IN THE PAST AND WOULD LIKE TO
RECEIVE ONE, PLEASE WRITE OR SEND EMAIL MESSAGE TO THE EDITOR-IN-CHIEF:
Prashant Palvia, Ph.D., The University of North Carolina at Greensboro
(pcpalvia@uncg.edu)
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CALL FOR MANUSCRIPTS: The journal invites contributions from all parts of
the world from academic and industry scholars involved in research,
management, and the utilization of global information resources. Besides
quality work, at a minimum each submitted article should have the
following three components: an IS topic, an international orientation
(e.g., cross cultural studies or strong international implications), and
strong evidence (e.g., survey data, case studies, experiments, secondary
data, etc.). Please submit your manuscript electronically to the
Editor-in-Chief at pcpalvia@uncg.edu.

REVIEW PROCESS: Each suitable article is blind-reviewed by three members
of the editorial review board. A recommendation is then made by the
Editor-in-Chief or a Global Associate Editor. The final decision is made
by the Editor-in-Chief. If a revision is recommended, the revised paper
is sent for a final approval to one of the Editors.

CONTENTS OF THIS ISSUE OF JGITM (VOL. 12, NO. 1, January 2009).

EDITORIAL PREFACE: THE FINANCIAL CRISIS ON WALL STREET: COMPLEXITY,
STABILITY, AND INFORMATION TECHNOLOGY
Barry Shore, University of New Hampshire, USA, Barry.Shore@unh.edu
Sharm Manwani, Henley Business School, U.K., sharmm@btopenworld.com
Few have alluded to the lessons that can be learned from the role of
information and information technology in the current economic crisis.
Four lessons are drawn: the role of information in the integration of
complex enterprises, systems and networks; the need for some regulation
to ensure that essential data moves through the system; the possibility of
information ignorance; and the need to identify who is responsible for the
quality of information.

CRITICAL SUCCESS FACTORS FOR MANAGING OFFSHORE SOFTWARE DEVELOPMENT
PROJECTS
Ulrich Remus, University of Canterbury, New Zealand,
ulrich.remus@canterbury.ac.nz
Martin Wiener, Boardeleven Management Consultants, Germany,
mail@martin-wiener.de
This paper identifies and structures the critical success factors of
offshore software development projects, and more importantly, it analyzes
the relevance of the identified factors from several perspectives, such as
type of company, company size, geographical location, project type, size
and experience. The findings are particular relevant for companies in
countries where English is not the first language and where OSD is still
an emerging field.

CULTURAL DETERMINANTS OF LEANING EFFECTIVENESS FROM KNOWLEDGE MANAGEMENT
SYSTEMS: A MULTINATIONAL INVESTIGATION
Christopher P. Furner, West Texas A&M University, cfurner@mail.wtamu.edu
Robert M. Mason, University of Washington, rmmason@u.washington.edu
Nikhil Mehta, Florida A&M University, nikhil.mehta@famu.edu
Timothy P. Munyon, Florida State University, tmunyon@fsu.edu
Robert Zinko, East Carolina University, zinkor@ecu.edu
The effectiveness of KMS is dependent on individual learning and
individual-specific learning preferences. Using a multi-national survey,
this study aims to determine to what extent learning preferences are
dependent on culture. KMS designs that ignore culture may result in
incomplete or ineffective knowledge transfer and learning outcomes. These
findings contribute to the KMS literature by suggesting that KMS design
should be conducted with the goal of effectively facilitating learning
across cultures. Specific KMS design recommendations include incorporating
group activities and providing flexibility, depending on the culturally
derived learning preferences of specific users.

E-GOVERNMENT IN THE CARIBBEAN NATIONS
Rhoda C. Joseph, The Pennsylvania State University Harrisburg,
Ruj1@psu.edu
Patrick I. Jeffers, Arthur Lok Jack Graduate School of Business,
patijeff@aol.com
This study provides an overview of the current state of e-government in
the Caribbean. The methodology employed is a web site content analysis
using a theoretical framework based on the Siau and Long (2005) e
government stages model. This analysis focuses specifically on member
states of the Caribbean Community also called Caricom, which is a trade
agreement encompassing several of the territories in the region. This
study examines the level of maturity of e-government in the Caribbean. The
analysis indicates that e government among Caricom member-countries is
established and poised for continued growth.

THE EXPERT OPINION: AN INTERVIEW WITH TIMOTHY RICE, CEO AND PRESIDENT,
MOSES CONE HEALTH SYSTEM
Conducted by: Pam Cash, University of North Carolina at Greensboro,
Pam_Cash@uncg.edu
Timothy Rice is President and CEO of Moses Cone Health Systems in
Greensboro, North Carolina, USA. The interview discusses healthcare
issues in the United States and the role of information technology in
providing solutions. Mr. Rice frames his comments in the context of "The
Good", "The Bad", and "The Potential" of IT in healthcare.

BOOK REVIEW: KNOWLEDGE MANAGEMENT IN ACTION
by Mark Ackerman, Rose Dieng-Kuntz, Carla Simone, and Volker Wulf
Reviewed by: Roberto Vinaja
This timely book presents some of the latest implementations of knowledge
management systems in multiple global settings. While discussing some of
the latest conceptual developments in this area, the book complements the
theoretical discussion with a detailed description of many action-based
implementations.

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For copies of the above articles, please check for the Journal of Global
Information Technology Management (JGITM) in your institution's library.
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MISSION: The mission of the Journal of Global Information Technology
Management (JGITM) is to continue to be the premier journal on Global
Information Technology Management. It is a refereed international journal
supported by global IT scholars from all over the world. JGITM publishes
articles and reports related to all aspects of the application of
information technology for international business. For example, it will
report on information resource management, managerial and organizational
concerns, educational issues, and innovative applications related to
global IT. Very important to the journal is its emphasis on quality and
relevance. The journal disseminates this knowledge to researchers,
practitioners, academicians, and educators all over the world on a timely
basis. Finally, the journal is international in all respects: content,
article authorship, readership, and the editorial board.

SCOPE AND COVERAGE: The journal's scope is multidisciplinary. It publishes
research, applied, and educational articles from all areas of MIS as well
as functional IT applications that have international focus. The journal
also entertains a variety of methodological approaches. It encourages
manuscript submissions from authors all over the world, both from academia
and industry. In addition, the journal will also include educational cases
and reviews of MIS books that have bearing on global aspects. Practitioner
input will be specifically solicited from time-to-time in the form of
industry columns and CIO interviews.

Articles in the journal include, but are not limited to the following
areas: Frameworks and models for global information systems (GIS),
Development, evaluation and management of GIS, Electronic Commerce,
Internet related issues, Societal impacts of IT in developing countries,
IT and Economic development, IT Diffusion in developing countries, IT
human resource issues, DSS/EIS/ES in international settings,
Organizational and management structures for GIS, Transborder data flow
issues, Electronic data interchange, Telecommunications, Distributed
global databases and networks, Cultural and societal impacts, Comparative
studies of nations, and Applications and case studies (both educational
and research).
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The 10th annual Global Information Technology Management Association
(GITMA) World Conference will be held in Mexico City, Mexico on June 14,
15 & 16, 2009. For more information, please visit our web site:
http://www.gitma.org.