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The contents of the latest issue of:

International Journal of E-Business Research (IJEBR)
Official Publication of the Information Resources Management Association
Volume 4, Issue 3, July-September 2008
Published: Quarterly in Print and Electronically
ISSN: 1548-1131 EISSN: 1548-114X
Published by IGI Publishing, Hershey-New York, USA
www.igi-global.com/ijebr

Editor-in-Chief: In Lee, Western Illinois University, USA

PAPER ONE:
The Measurement of Electronic Service Quality: Improvements and
Application

Grégory Bressolles, BeM Management School - Bordeaux, France
Jacques Nantel, HEC Montréal, Canada

Several measurement scales have been designed by both practitioners and
researchers to evaluate perceptions of electronic service quality. This
article tests three of the main academically developed scales: Sitequal
(Yoo & Donthu, 2001), Webqual 4 (Barnes & Vidgen, 2003) and EtailQ
(Wolfinbarger & Gilly, 2003) and compares them against the scale ensuing
from our research: NetQual (Bressolles, 2006). The impact of nature of
task and success or failure to complete the task on the evaluation process
of electronic service quality and attitude toward the site is examined and
discussed on over 700 respondents that navigated on six different Web
sites.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/articles/details.asp?id=8059

PAPER TWO:

Can Web Seals Work Wonders for Small E-Vendors in the Online Trading
Environment? A Theoretical Approach

Xiaorui Hu, Saint Louis University, USA
Yuhong Wu, William Paterson University, USA

Trust is a major issue in e-markets. It is an even more prominent issue
when online shoppers trade with small, less-established e-vendors.
Empirical studies on Web seals show that small e-vendors could promote
consumers' trust and increase Web sales by displaying Web seals of
approval. This article takes a theoretical approach to examine online
trading when seals are used in e-markets. The authors establish an online
shopper's decision-making model to reveal the online shopper's
decision-making criteria. Criteria include when to trade with a
well-established e-vendor and when to trade with a small, less-established
e-vendor, with or without a Web seal.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/articles/details.asp?id=8060

PAPER THREE:

Dynamics of Mobile Service Adoption

Hannu Verkasalo, Helsinki University of Technology, Finland

This article utilizes a newly developed handset-based mobile end-user
research platform and obtained data from 548 Finnish smartphone users in
2006. In addition to descriptive adoption statistics, a path analysis
model is developed that explains mobile service adoption contingent on a
set of explanatory variables. The paper finds that user intentions have a
strong impact on consequent adoption of the service. What is more,
perceived hedonic benefits from the service are the strongest factor
driving user intentions to use the service. The perceived technical
capability to use the service and the role of the surrounding social
network explain little why early-adopter users intend to use services.
Interestingly multimedia services are strongly driven by newer more
capable handsets and mobile Internet browsing benefits significantly from
block or flat-rate (instead of usage-based) pricing plans for transmitted
data. The paper develops several indices that measure time-varying
characteristics of mobile services.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/articles/details.asp?id=8061

PAPER FOUR:

E-Consumer Behaviour: Past, Present and Future Trajectories of an
Evolving Retail Revolution

M. Bourlakis, Brunel University, United Kingdom
S. Papagiannidis, Newcastle University, United Kingdom
Helen Fox, Newcastle University, United Kingdom

Shopping online has emerged as one of the most popular Internet
applications, providing a plethora of purchasing opportunities for
consumers and sales challenges for retailers. The aim of this article is
to shed further light on the past and present status of the e-consumer
phenomenon, by looking into online shopping behaviour and by examining the/> major reasons for being motivated or being de-motivated from buying
online, focusing on the trust element. Building on that analysis, the
possible future status of e-consumer behaviour is presented via an
examination of ubiquitous retailing, which denotes the next stage of that
retail revolution.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/articles/details.asp?id=8062

PAPER FIVE:

A Context-Based and Policy-Driven Method to Design and Develop Composite
Web Services

This article discusses how Web services are now attracting the attention
of both academia and industry. However, a very little has so far been
accomplished in terms of design and development methods that assist those
who are responsible for specifying and running applications based on Web
services. For this purpose, the authors developed CP4WS that stands for
Context and Policy for Web Services. CP4WS is a context-based and
policy-driven method for designing and developing composite Web services.
Policies manage various aspects related to Web services like participation
in composition and adjustment due to changes in the environment, and
context provides the necessary information that enables for instance to
trigger the appropriate policies and to regulate the interactions between
Web services according to the current state of the environment. CP4WS
consists of several steps such as user needs identification and Web
services behavior specification. Each step has a specific graphical/> notation that facilitates the representation, description, and validation
of the composition operations of Web services. A running scenario that
illustrates the use of CP4WS is presented in the article as well.

To obtain a copy of the entire article, click on the link below.
http://www.igi-global.com/articles/details.asp?id=8063

*****************************************************
For full copies of the above articles, check for this issue of the
International Journal of E-Business Research (IJEBR) in your institution's
library. If your library is not currently subscribed to this journal,
please recommend a IJEBR subscription or "InfoSci-Journals" to your
librarian. This journal is included in the IGI Global aggregated
"InfoSci-Journals" database < www.infosci-journals.com &gt;.
*****************************************************

CALL FOR PAPERS

Mission of IJEBR:

The primary objective of the International Journal of E-Business Research
(IJEBR) is to provide an international forum for researchers and
practitioners to advance the knowledge and practice of all facets of
electronic business. Emerging e-business theories, architectures, and
technologies are emphasized to stimulate and disseminate cutting-edge
information into research and business communities in a timely fashion.
The secondary objective of this journal is to develop a comprehensive
framework of e-business by taking a multidisciplinary approach to
understanding e-business and its implications on businesses and economies.
This journal serves as an integrated e-business knowledge base for those
who are interested in contributing to the advancement of e-business theory
and practice through a variety of research methods including theoretical,
experimental, case, and survey research methods.

Coverage of IJEBR:

Applications of new technologies to e-business
Collaborative commerce
Consumer behavior
Developing and managing middleware to support e-business
Digital libraries
E-business models and architectures
E-business process modeling and simulation studies
E-business systems integration
E-business standardizations
E-business technology investment strategies
Economics of e-business
E-finance
E-healthcare/> Electronic markets and infrastructures
Electronic supply chain management and the Internet-based electronic data
interchange
E-procurement methods
E-services
Evaluation methodologies for e-business systems
Global e-business
Intelligent agent technologies and their impacts
Mobile commerce
Trends in e-business models and technologies
Trust, security, and privacy of e-business transactions and information
Valuing e-business assets
Web 2.0
Web advertising
Web-based languages, application development methodologies, and tools
Web personalization and mass customization technologies
Web Services-based E-Business systems

Interested authors should consult the Journal's manuscript submission
guidelines at www.igi-global.com/ijebr.

All inquiries and submissions should be sent to:
Editor-in-Chief: Dr. In Lee at I-Lee@wiu.edu