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14th Americas Conference on Information Systems
AMCIS 2008
Toronto, Ontario
Learning from the past & charting the future of the discipline
14-17 August 2008

MINI TRACK on Extended Enterprise Systems

Invites you to submit your work to the minitrack. Completed papers of
5000 words are welcome.
A description of the minitrack is provided below.

Important Dates:
Paper Abstracts Due (optional) February 5, 2008
Papers Due March 3, 2008
Notification of Acceptance April 14, 2008
Camera Ready Copy Due April 28, 2008

Description
Understanding and responding to demand volatility, supply variability,
customer needs, and improving customer
service have become important elements of corporate business strategy. As
supply chains become more complex
and global, the role of IT in managing the customer facing and the
supplier facing extended enterprise becomes
critical. It becomes difficult for organizations to manage complex,
global, click and brick supply chains without the
visibility and control provided by technologies such as EDI, RFID, SCM,
ERP and CRM.
Extended Enterprise Systems are based on combined ERP, Supply Chain
Management, CRM and Business
Intelligence solutions to provide day to day internal and external
operational management as well as decision
support at all managerial levels. To achieve successful Extended
Enterprise Systems implementations, both business and academic
communities need to develop deep insight and understanding of the complex
multidisciplinary technical,
organizational and social issues that are involved in such an undertaking.

Suggested Topics
This mini‐track invites papers on all issues related to Extended
Enterprise Systems that move beyond the
traditional ERP configuration. It is the objective of this
mini‐track to provide an umbrella for research papers that
relate to the implementation and impacts of information and communication
technologies across the extended
enterprise. Topics of interest include, but are not limited to:
• Integration of ERP with SCM, SRM, CRM and Business Intelligence modules
• Data, application integration and digitization in the supply chain
• EDI, XML and web services implementation in the supply chain
• Value generated from E‐procurement and sourcing applications
• IT, supplier relationships and channel conflict
• Web services and its impact on electronic commerce
• Best practices for sales, marketing and customer service
• Common CRM and SCM pitfalls and Best Practices
• Case Studies of the development, implementation, adoption and
maintenance of SCM and CRM projects
in different countries.
• Role of socio‐technical determinants in encouraging adoption and
diffusion of EPR, SCM, SRM and CRM

Mini‐track Chair(s):
Maged Ali *
Brunel Business School, Brunel University,
UB8 3PH, UK
Maged.Ali@brunel.ac.uk
Phone: +44 (0) 1895 265273

Sarmad Alshawi,
School of Information Systems Computing
and Mathematics, Brunel
University, UB8 3PH, UK
Sarmad.Alshawi@brunel.ac.uk
Phone: +44 (0) 1895 266025

Naina Seth
Visiting Assistant Professor
Department of Economics and
Information Systems
The University of Alabama in Huntsville
Huntsville, AL 35899
Naina.seth@uah.edu
Phone: +1‐256‐824‐6182

Ravi Patnayakuni
Associate Professor
Department of Economics and
Information Systems
University of Alabama at Huntsville
Huntsville, AL 35899
patnayr@uah.edu
Phone: +1‐256‐824‐6155

Mini‐track gmail account: amcismt0782008@googlemail.com